The Telecom Regulatory Authority of India (TRAI) has issued draft regulations to monitor the quality of mobile data services in the country. This draft regulation will keep the services offered by the mobile companies in check especially in today’s era where the telecom operators are expanding their 3G and BWA base. According to the recently released “Standards of Quality of Service for Mobile Data Services Regulations, 2012”, the mobile operators are supposed to deliver a minimum of 90 percent of the subscribed speed.
“It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected.” TRAI official said while releasing the draft regulation. TRAI is also concerned that with the opening avenues in 3G and Broadband wireless access, the wired internet service will see a great set back.
The draft regulations comprises of 9 parameters on which TRAI will assess the performance of the mobile data services. TRAI is also planning to audit the telecom service providers at regular interval of time. The notable points included in the draft regulations are: service activation within 3 hours, data transmission download rate should be above 90 percent and data upload transmission rate should be above 85 percent.
TRAI is expecting to receive the critical comments on this draft from the stake holders by August 1, 2012. The detailed draft can be found on the TRAI website.